Artificial Intelligence (AI) Intern
Durham, NC
Internship
IT
Student (College)
Job Purpose:
The Artificial Intelligence (AI) Intern will support MedPharm’s Information Technology department in evaluating, implementing, and expanding the use of AI-powered tools to improve operational efficiency across the organization. Over the course of a 10–12 week summer internship, the intern will work directly with the Director of IT to design and deploy AI-assisted workflows using platforms such as Anthropic’s Claude and Microsoft Copilot within the M365 ecosystem. This is an exciting opportunity for a motivated student to apply AI knowledge in a real-world business setting and meaningfully contribute to MedPharm’s digital transformation initiatives.
Summary of Key Responsibilities:
Supervisory Responsibility: ☐ Yes ☒ No
Confidential Data: ☒ Yes ☐ No
Budgetary Responsibility: ☐ Yes ☒ No
Travel Requirements: ☐ Yes ☒ No
PHYSICAL DEMAND ANALYSIS
Work Environment: Office environment, primarily computer-based work. The intern will work closely with the IT team and may engage with stakeholders across departments.
Physical Summary: This is a sedentary, desk-based role. Physical demands are minimal and limited to routine office activity.
The Artificial Intelligence (AI) Intern will support MedPharm’s Information Technology department in evaluating, implementing, and expanding the use of AI-powered tools to improve operational efficiency across the organization. Over the course of a 10–12 week summer internship, the intern will work directly with the Director of IT to design and deploy AI-assisted workflows using platforms such as Anthropic’s Claude and Microsoft Copilot within the M365 ecosystem. This is an exciting opportunity for a motivated student to apply AI knowledge in a real-world business setting and meaningfully contribute to MedPharm’s digital transformation initiatives.
Summary of Key Responsibilities:
- Research, evaluate, and pilot AI tools and automation platforms (including Claude by Anthropic and Microsoft Copilot/M365 AI) to identify use cases applicable to MedPharm business operations.
- Design and develop AI-assisted workflows and prompt libraries to automate recurring administrative, communication, and data-handling tasks across departments.
- Collaborate with department stakeholders to identify process pain points that AI automation could address; document use cases, requirements, and results.
- Build and refine prompts, agents, or automation sequences within Microsoft 365 Copilot, SharePoint, Teams, and related tools.
- Evaluate the accuracy, safety, and effectiveness of AI-generated outputs within the context of MedPharm’s quality and compliance standards.
- Document AI implementation findings, best practices, and recommendations in a final internship report and present results to the IT team and relevant stakeholders.
- Assist with change management efforts related to AI tool adoption, including creating user guides and brief training materials for staff.
- Support the IT team with other projects and tasks as needed.
- Currently enrolled as a rising junior or senior at an accredited college or university; open to computer science, engineering or data centric majors.
- Demonstrated interest in artificial intelligence, machine learning, natural language processing, or technology innovation.
- Familiarity with large language models (LLMs) and AI tools such as ChatGPT, Claude, or Microsoft Copilot preferred.
- Proficiency in Microsoft 365 applications (Word, Excel, Teams, SharePoint, Outlook).
- Basic understanding of prompt engineering principles and AI tool evaluation frameworks is a plus.
- Strong analytical thinking and ability to clearly communicate technical concepts to non-technical audiences.
- Excellent written communication skills; comfortable producing documentation, guides, and presentations.
- Self-directed, curious, and able to manage ambiguous projects with minimal supervision.
- Prior experience with Python, Power Automate, or other scripting/automation tools is a plus but not required.
Supervisory Responsibility: ☐ Yes ☒ No
Confidential Data: ☒ Yes ☐ No
Budgetary Responsibility: ☐ Yes ☒ No
Travel Requirements: ☐ Yes ☒ No
PHYSICAL DEMAND ANALYSIS
Work Environment: Office environment, primarily computer-based work. The intern will work closely with the IT team and may engage with stakeholders across departments.
Physical Summary: This is a sedentary, desk-based role. Physical demands are minimal and limited to routine office activity.
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